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About Product
Value & Benefits
- Keeps your brand message bold and clear around the clock.
- Powered by long-life LEDs, reducing power consumption and maintenance costs.
- Built from robust face materials combined with stainless steel, aluminum, or acrylic frames for reliable performance.
- Fully adaptable in size, shape, and lighting style to reflect your unique brand identity.
- Delivers a polished, high-quality look that enhances trust and recognition.
Technical Specifications
- Face Material: Acrylic or polycarbonate
- Frame & Stand Material: Premium stainless steel, aluminum or acrylic.
- Lighting Type: High-efficiency LED.
- Construction Styles: Lightbox, edge-lit, channel letters or fabric lightboxes.
- Power & Energy: Low-voltage DC operation with LED lifespans exceeding 50,000 hours.
- Weather Resistance: Dustproof and waterproof with IP68 rating, suitable for both indoor and outdoor use.
- Mounting Options: Mounting-kit or freestanding designs.
- Warranty: 2 years standard warranty on all materials and lighting systems.
Why Choose Us?
As your trusted signage provider, I ensure:
- High-grade aluminum, stainless steel or acrylic frames for long-term durability.
- Energy-saving LED systems that cut operating costs while ensuring brilliant illumination.
- Customization for size, style, and finish to match your branding vision.
- Professional installation and after-sales support with a 2-year warranty for complete peace of mind.
Shipping
📦 Order Processing
At Lemon Custom Sign, we prepare and dispatch all orders within 3–5 business days after payment has been successfully processed. Please note that shipments are not sent out on weekends or public holidays.
⏳ Possible Shipping Delays
During peak seasons or periods of high demand, dispatch times may be extended by a few days. We appreciate your patience and recommend allowing additional time for delivery. If your order experiences a major delay, we will contact you promptly via email.
💰 Shipping Costs & Estimated Delivery Times
Shipping fees are calculated and shown at checkout.
| Shipment Method | Delivery Time | Shipment Cost | Minimum Order |
|---|---|---|---|
| 🚚 Standard | 12-15 Business Days | FREE | No Minimum |
| 🚀 Express Shipping | 5-7 Business Days | $50 | $200.00 |
🚧 Delivery Time Considerations
Please be aware that unexpected delays may occur—particularly due to factors such as the ongoing COVID-19 impact, reduced staffing at manufacturing facilities, or shipping carrier backlogs—depending on your destination.
📨 Shipping Confirmation & Tracking
Once your order has been shipped, you will receive an email containing a tracking number. Tracking information typically becomes active within 24 hours of dispatch.
🌍 Customs, Duties & Taxes
Lemon Custom Sign is not responsible for customs duties, import taxes, or any additional charges imposed by your country’s customs office. These fees are the responsibility of the buyer. However, we will gladly assist in helping minimize or resolve any issues related to customs whenever possible.
📦 Damaged or Lost Shipments
Lemon Custom Sign cannot be held responsible for items damaged or lost during transit. If your order arrives damaged, please file a claim directly with the shipping carrier. Once a claim has been filed, contact us and review our Refund Policy for next steps. Be sure to keep all original packaging and damaged items until your claim is resolved.
Refund
🛒 14-Day Return Policy
We offer a 14-day return window. This means you have up to 14 days from the date you receive your order to request a return.
📦 Return Eligibility
To qualify for a return, items must be in their original condition — unworn, unused, with all tags attached, and in the original packaging. A receipt or proof of purchase is also required.
📧 How to Initiate a Return
To begin the return process, email us at contact@lemoncustomsign.com
Approved returns should be shipped to: 30 N Gould St Ste N, Sheridan, WY 82801, United States
🚚 Return Instructions
Once your return request is approved, we will provide a prepaid return label and detailed shipping instructions. Please note that items sent back without prior approval will not be accepted.
💬 Questions About Returns
For any inquiries related to returns, please contact us at contact@lemoncustomsign.com.
🛠️ Damaged or Incorrect Items
Please inspect your order upon delivery and notify us immediately if your item is defective, damaged, or incorrect. We will review the issue promptly and arrange a suitable solution.
⚠️ Non-Returnable Items
We cannot accept returns for:
- Custom or personalized items (e.g., bespoke signs)
- Gift items
- Sale or discounted products
- Returns without a valid reason
If you’re unsure about your item’s eligibility, contact us before sending it back.
🔄 Exchanges
For the quickest exchange, return the original item and place a new order once your return has been approved.
💵 Refunds
Once we receive and inspect your returned item, we’ll notify you regarding the refund approval.
If approved, your refund will be issued to your original payment method within 10 business days.
Please note that your bank or card provider may take additional time to process the refund.
If more than 15 business days have passed since your return was approved and you haven’t received your refund, contact us at contact@lemoncustomsign.com.
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100% Free DesignWe provide a fully free design service, ensuring your sign looks exactly how you envision it
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Low Power ConsumptionOur signs feature high-efficiency LED strips that shine brightly while keeping electricity use low.
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Mounting Kit SuppliedEvery sign comes with a complete mounting kit, making setup quick.
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Strong & DurableCrafted from high-quality materials for a working life span of up to 50,000 hours.
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24 Months WarrantyEvery sign is backed by a 12-month warranty, ensuring confidence and satisfaction with your purchase.
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Lightweight DesignFeaturing lightweight designs, our signs are easy to mount on most walls.
Our Fast & Easy Ordering Process
1
Get a Free Quote
Share a sketch, design file, or even just a description, and our design team will create your artwork and revise it until you’re fully satisfied.
2
Custom Design
We’ll send you a production-ready artwork sample along with a detailed quote for approval, so you know exactly what you’re getting and how much it will cost before we start.
3
Revisions
Let us know if you require any changes. We will work with you until you're 100% satisfied.
4
Order
Review and confirm your personalized design, then safely place your order through our secure and seamless checkout process to ensure a smooth and worry-free experience.
5
We Send It
We carefully craft your custom sign, rigorously test it to ensure the highest quality, and ship it directly to your doorstep with fast delivery.
6
Unboxing
Experience the elegance of your custom-crafted backlit sign. Share your setup with us on social, we’d love to see it in your space.
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