Conditions d’utilisation

OVERVIEW

Welcome to Lemon Custom Sign!

Throughout the website, the terms “we”, “us”, and “our” refer to Lemon Custom Sign. We provide this website, products, and services to offer you a smooth and enjoyable shopping experience.

By visiting our website or purchasing from us, you agree to these Terms of Service and our related policies, including our Privacy Policy and Refund Policy.

If you do not agree with these Terms, please do not use our Services.

SECTION 1 – USING OUR WEBSITE

By using our website, you confirm that:

  • You are at least the age of majority in your country or state
  • The information you provide is accurate and complete
  • You will not use our Services for unlawful purposes

You are responsible for maintaining the security of your account and personal information.

SECTION 2 – PRODUCTS & CUSTOM ORDERS

At Lemon Custom Sign, every sign is carefully crafted and customized specifically for each customer.

We always do our best to display product colors, designs, and details as accurately as possible. However, slight variations may occur due to screen settings, lighting, and the handmade nature of custom products.

Before production begins, we kindly ask customers to carefully review and approve all design details, including:

  • Text and spelling
  • Dimensions and sizing
  • Colors
  • Layout and design placement

Once production has started, custom orders may no longer be canceled, modified, or refunded, except in cases involving verified manufacturing defects or shipping damage.

SECTION 3 – ORDER ACCEPTANCE

After placing an order, you will receive an order confirmation email.

Orders are only considered officially accepted once payment has been successfully processed and production has been approved by our team.

We reserve the right to refuse or cancel orders in certain situations, including:

  • Suspected fraud
  • Incorrect pricing or product information
  • Unavailable products
  • Incomplete customer information

If this happens, we will contact you using the details provided during checkout.

SECTION 4 – PRICING & PAYMENTS

For your convenience, all prices shown on our website already include shipping costs and applicable taxes unless otherwise stated.

By placing an order, you confirm that:

  • Your payment information is valid
  • You are authorized to use the selected payment method
  • All billing information provided is accurate

SECTION 5 – SHIPPING & DELIVERY

We work hard to process and ship every order as quickly as possible.

Please note that shipping and delivery times are estimated and may vary depending on:

  • Shipping carriers
  • Customs clearance
  • Weather conditions
  • Holiday seasons
  • Other factors outside our control

While delays are uncommon, they may occasionally occur. We truly appreciate your patience and understanding in these situations.

Risk of loss and ownership transfers to the customer once the package has been handed to the shipping carrier.

SECTION 6 – RETURNS & REFUNDS

Because our products are custom-made specifically for each customer, returns and refunds are generally not accepted once production has started.

However, if your order arrives damaged or there is a manufacturing issue, please contact us and we will gladly work with you to find a fair solution.

For full details, please review our Refund Policy.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this website, including:

  • Logos
  • Product designs
  • Images
  • Videos
  • Graphics
  • Text
  • Branding materials

belongs to Lemon Custom Sign and may not be copied, reproduced, or used without written permission.

SECTION 8 – THIRD-PARTY SERVICES

Our website may include links, tools, or integrations provided by third parties.

We are not responsible for the content, policies, or practices of third-party websites or services.

SECTION 9 – PRIVACY

Your privacy is important to us.

Any personal information collected through our website is handled in accordance with our Privacy Policy and used only to provide and improve our Services.

SECTION 10 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Lemon Custom Sign shall not be held liable for indirect or consequential damages related to:

  • Website usage
  • Shipping delays
  • Carrier issues
  • Loss of profits
  • Business interruptions

Our maximum liability shall never exceed the amount paid for the product involved in the claim.

SECTION 11 – CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our business or legal requirements.

Any updates will become effective immediately upon posting on this website.

SECTION 12 – CONTACT INFORMATION

If you have any questions, we’re always happy to help.

Lemon Custom Sign
Email: contact@lemoncustomsign.com
Address: 5900 Balcones Dr, Ste 100, Austin, TX 78731, USA
Phone: +1 (406) 607-2339